Meet Our Team
Real humans (not Ai bots) behind our emails, quotes, and phone calls bringing expertise, personality, and a little fun to insurance.
Behind the Scenes
Don’t let the young faces fool you. Our team was hand-picked for serious industry know-how across today’s and tomorrow’s specialty insurance industries AND for top-notch customer service. We believe that experience and personality are essential, so whether you’re shopping coverage, filing a claim, or just need straight answers, we’ve got you!
At Comploy Insurance, Sam is the driving force behind everything we do to make insurance easier for you. She’s passionate about service excellence, building genuine relationships and bringing fresh ideas to the table. Her mission is to educate and empower you so insurance stops feeling overwhelming and becomes one less stressful thing on your plate. With her leading the way, you get a team who’s as invested in your success as you are.
Jen brings years of insurance expertise and a talent for turning organized chaos into, well… just organized. As our Service Manager, she keeps every process humming along so clients get lightning-fast, white-glove service. From fine-tuning workflows to making sure no detail slips through the cracks, Jen is the behind-the-scenes pro who keeps our small but mighty service team running like a well-oiled machine.
Holly Veenker, CISR
Insurance Experience Account Manager
With two decades in insurance (and still smiling about it) Holly knows how to make the complicated simple. She breaks down insurance jargon so you can finally say, “Ohhh… now I get it!” From start to finish, she runs your account with care, keeps your protection growing with your needs, and tries to keep insurance from feeling like homework.
Ashley brings nearly a decade of insurance know-how and a superpower for attention to detail. She’s the ultimate hype woman for our account managers, jumping in to tackle every policy change, certificate, and billing quirk with precision (and a smile). Thanks to her, Vertical Insurance Group delivers the kind of VIP treatment that leaves our clients feeling supported, protected, and definitely a little spoiled, but that’s how it should be!
Our Expertise
Behind these smiles are decades of combined experience in specialized insurance verticals. We stay in our lanes, because we know the coverages, regulations, and carriers inside out.
Our Culture
Do great work. Be great people. Just a team that believes insurance can be done with a smile, a little humor, and a whole lot of passion for exceeding your expectations.
Our Training
Underwriting rules change faster than TikTok trends, so we keep our skills sharp with nonstop learning and industry insights. Staying ahead of the curve means you get guidance that’s fresh, accurate, and built from real-life experience.
Our Promise
At Vertical Insurance Group, we promise to keep insurance human—quick answers, transparent conversations, and plenty of laughs (and sometimes a few tears) along the way.